Bv789 Privacy Policy — LGPD Data Protection

The controller responsible for processing the personal data collected on the platform bv789 is the operating company behind the bv789.best website, hereinafter referred to simply as "bv789" or the "platform". bv789 determines the purposes and means by which players' personal data are processed, in accordance with the obligations set out in the General Data Protection Law (LGPD — Law No. 13.709/2018).

Bv789 has appointed a Data Protection Officer (DPO) responsible for serving as the communication channel between data subjects, bv789, and the National Data Protection Authority (ANPD). The DPO can be reached by email contato@bv789.best for any request related to the processing of personal data.

This Privacy Policy applies to all data collected in the context of the relationship between the player and bv789 — including the registration process, use of the platform for Sports Betting (Brasileirão, Copa do Brasil, UFC, NBB) and casino games (roulette, blackjack, live baccarat, slots, jackpot, and crash games), deposit and withdrawal processes, and any communication with support.

The bv789 collects different categories of data depending on how you interact with the platform. The categories and specific data collected at each stage are listed below:

Bv789 does not collect sensitive personal data — such as health information, sexual orientation, religious beliefs, or political opinions — except where expressly required to fulfill a specific legal obligation, in which case the data subject will be notified in advance.

Financial data related to credit and debit cards is processed in tokenized form by our certified payment partners — bv789 does not store full card details on its servers. Deposits and withdrawals via Pix are processed using the Pix key linked to the account holder's CPF.

The bv789 collects personal data through the following sources and mechanisms:

• Registration form: data provided directly by the player when creating an account on the platform — name, CPF, email, mobile number, and address
• Identity verification processes: documents voluntarily submitted by the player (RG, CPF, proof of address) to enable withdrawals or meet regulatory requirements
• Financial transactions: data automatically generated with each deposit via Pix, bank slip, credit/debit card, PicPay, Mercado Pago, or TED bank transfer
• Platform usage: behavioral data automatically generated when playing slots, Live Casino, Sports Betting, or any other bv789 product
• Tracking technologies: cookies, pixels, and server logs collected during site access, as detailed in section 8 of this policy
• Support communications: data provided by the player during support interactions via chat, email, or WhatsApp VIP
• Third-party sources: in specific fraud prevention scenarios, we may receive data from specialized identity verification and anti-money laundering companies, as required by regulation

Bv789 does not purchase third-party personal data lists for marketing or customer prospecting purposes. All data we hold about you came directly from your interaction with the platform or from operational partners with an exclusively technical purpose.

The bv789 processes players' personal data exclusively for the following purposes:

• Delivery of platform services: create and manage your account, process deposits and withdrawals, record bets and results, and make the Live Casino and all other products available
• Identity verification and regulatory compliance: confirm your identity, verify that you are over 18 years of age, and establish that you are eligible to use bv789's services in accordance with Brazilian legal requirements
• Fraud and money laundering prevention: monitor transactions and usage patterns to identify and block suspicious activity, protecting both the platform and other players
• Account-related communication: security notifications, withdrawal confirmations, responsible gambling alerts, support request responses
• Experience personalization: display relevant offers and promotions based on your profile within the platform — never to sell data to external advertisers
• VIP program and benefits: calculate accumulated points, determine VIP tier, process weekly cashback, and communicate benefits applicable to your level
• Service improvement: aggregated and anonymized platform usage analytics for technical improvement, UX enhancement, and product development
• Compliance with legal obligations: respond to requests from competent authorities pursuant to judicial or regulatory orders, within the limits of Brazilian law

Bv789 does not use your data for fully automated decision-making that produces legal effects or significantly impacts you without the possibility of human review, as guaranteed under the LGPD.

All personal data processing carried out by bv789 has a specific legal basis provided for under the LGPD. The legal bases used by the platform are:

• Contract performance (Art. 7, V): processing required to perform the service agreement between bv789 and the player — includes account creation, bet processing, deposits and withdrawals
• Compliance with a legal obligation (Art. 7º, II): identity verification, anti-money laundering compliance, retention of financial records as required by Brazilian law
• Legitimate interest (Art. 7º, IX): fraud prevention, platform security, service improvement — always within the limits necessary and proportionate to the legitimate interest of the operation
• Consent (Art. 7, I): for marketing communications by email or mobile, where the player has opted in to receive such communications. Consent may be withdrawn at any time

When processing is based on the user's consent, bv789 will ensure that consent is obtained freely, informedly, and unambiguously, and that withdrawing it is just as straightforward as giving it — accessible directly in the account settings or by contacting support.

The bv789 does not sell, rent, or trade players' personal data with third parties for any purpose. Data is shared only in the situations listed below, always limited to the minimum necessary for each specific purpose:

• Payment providers: details needed to process deposits and withdrawals via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED — each transaction is handled by the partner financial institution responsible for the selected payment method
• Game providers: technical session data (player ID, available balance, betting history) shared with Evolution Gaming, Pragmatic Play, Ezugi, and other providers so that games function correctly on your account
• Identity verification companies: ID document details and CPF shared with KYC (Know Your Customer) partners for identity verification during account verification processes and withdrawals above established limits
• Competent authorities: data provided when required by a judicial or administrative order issued by a competent Brazilian authority, strictly within the limits of that request
• Anti-fraud analytics provider: behavioral and transaction data shared with specialized tools for detecting money laundering and fraudulent use of the platform

All partners who receive personal data from bv789 players are contractually required to treat that information with confidentiality, use it only for the specific authorized purpose, and apply security measures compatible with those required by the LGPD. bv789 conducts periodic assessments of its partners' privacy practices.

Under no circumstances is your data shared with advertising companies, data brokers, or any organization for commercial purposes outside of bv789.

The bv789 implements robust technical and organizational measures to protect your personal data against unauthorized access, alteration, improper disclosure, loss, or destruction. The main security measures in place include:

• 256-bit SSL encryption: all data transmitted between your device — whether an Android phone, iPhone, or computer — and bv789's servers is encrypted to the same security standard used by Brazilian banks such as Nubank, Itaú, and Bradesco
• Encryption at rest: sensitive data stored on bv789 servers is kept encrypted, including identity information and financial data
• Role-based access control: only staff with a specific operational need are granted access to players' personal data, with a full log kept of every access made
• Continuous monitoring: intrusion detection systems and 24/7 monitoring of servers and database systems
• Two-factor authentication: available to players who wish to add an extra layer of security to their bv789 account login
• Periodic audits: regular infrastructure security assessments conducted by internal teams and external auditors

In the event of a security incident resulting in real risk or harm to data subjects, bv789 will notify the ANPD and affected players within the deadlines established by the LGPD, providing clear information about the nature of the incident, the data affected, and the mitigation measures taken.

Data is stored on servers located in compliance with applicable legal requirements. International data transfers, when necessary for the operation of services such as Live Casino games provided by international suppliers, are carried out with the appropriate safeguards required by the LGPD.

The bv789 uses cookies and similar technologies to ensure the platform functions correctly, improve the player experience, and collect aggregated analytics data. The types of cookies used are:

• Essential cookies: required for the platform's basic functionality — they keep your session active while you browse, secure the login process, and ensure the betting cart works properly. They cannot be disabled without affecting how the site functions
• Analytical cookies: collect aggregated and anonymized data on how players use the platform — which pages are most visited, how much time is spent in each section, and which games are most popular. Used exclusively to improve the platform
• Preference cookies: store personalized settings such as language, theme, and Live Casino table preferences, so you do not need to reconfigure them on every visit
• Security cookies: help detect suspicious behavior, unauthorized login attempts, and patterns associated with fraud

You can manage non-essential cookie preferences through the cookie banner displayed on your first visit to bv789 or through your browser settings. Disabling essential cookies may prevent critical platform features from working correctly, including access to Live Casino and bet processing.

Bv789 does not use third-party tracking pixels for external behavioral advertising — any platform usage data is used exclusively for the internal improvement of services offered to Brazilian players.

The LGPD grants data subjects a set of rights that bv789 is required to respect and facilitate. You may exercise any of the rights below at any time by contacting our DPO:

• Right to confirmation and access (Art. 18, I and II): you may request confirmation that we process your data and obtain a copy of all personal data bv789 holds about you
• Right to correction (Art. 18, III): if any stored information is incorrect or out of date, you can request a correction directly through support or in your account settings
• Right to anonymization, blocking, or deletion (Art. 18, IV): for data that is unnecessary, excessive, or processed in violation of the LGPD, you may request anonymization, blocking, or deletion
• Right to data portability (Art. 18, V): you may request the transfer of your personal data to another platform or service, in a structured and commonly used format
• Right to deletion based on consent (Art. 18, VI): for data processed on the basis of your consent, you may request deletion at any time, which includes withdrawing consent for marketing communications
• Right to information about sharing (Art. 18, VII): you may request information about which public or private entities bv789 shares your data with
• Right to object (Art. 18, IX): you may object to data processing carried out on the basis of legitimate interest when there is non-compliance with the LGPD
• Right to review automated decisions (Art. 20): you may request human review of any decision made based solely on automated processing of your data

To exercise any of these rights, contact our DPO by email contato@bv789.best including the right you wish to exercise and a copy of your ID for verification. bv789 will respond within 15 business days. Data deletion requests may prevent future access to the platform and will result in account closure.

The bv789 retains players' personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum periods required by Brazilian law. The general retention criteria are:

• Registration and identity data: retained for the full duration of the account and for up to 5 years after closure, in accordance with anti-money laundering regulatory requirements
• Financial transaction history: kept for a minimum of 5 years following each transaction, in compliance with Brazilian tax and regulatory obligations
• Betting and gaming history: kept for 2 years for support and dispute resolution purposes; anonymized versions may be retained for longer periods for analytical purposes
• Support communications: kept for 2 years for quality assurance and dispute resolution purposes
• Technical logs (IP, access): retained for 6 months, as required by the Marco Civil da Internet (Law No. 12,965/2014)
• Non-essential cookie data: retained for the period set in each cookie, never exceeding 13 months

Once the applicable retention period has expired, data is securely deleted or anonymized so that the individual can no longer be identified. Early deletion requests will be honored to the extent permitted by law — meaning data whose retention is legally required cannot be deleted before the minimum legal period.

The platform bv789 is strictly prohibited for individuals under 18. bv789 does not intentionally collect personal data from minors and applies age verification measures during the registration process to prevent minors from accessing the platform.

If you are the guardian of a minor and believe they may have provided personal data to bv789, please contact our DPO immediately at contato@bv789.best. Once the situation is confirmed, the minor's data will be deleted and the account closed immediately, with any deposited funds returned in accordance with applicable legal obligations.

Under no circumstances does bv789 allow anyone under 18 to participate in Sports Betting, Live Casino games, slots, jackpots, or any other product available on the platform.

The bv789 may update this Privacy Policy periodically to reflect changes in data processing practices, legal or regulatory amendments, or improvements to the platform's services. Any material changes will be communicated to registered players by email at least 7 days before taking effect.

Changes driven by immediate legal requirements — such as ANPD rulings or updates to the LGPD — may take effect immediately, with players notified as soon as reasonably possible.

The "last updated" date shown at the top of this document always reflects the most recent version of the policy. Previous versions may be requested from bv789's DPO for reference purposes. Continued use of the platform after any changes take effect constitutes acceptance of the revised policy.

To exercise your rights as a data subject, ask questions about this policy, or submit any complaint related to the processing of your personal data by bv789, use the channels below:

• DPO Email: contato@bv789.best — for formal LGPD rights exercise requests, with a response time of up to 15 business days
• Live chat: available directly on the bv789 platform, 24 hours a day, for general questions about privacy and data protection
• VIP WhatsApp: for Gold, Platinum, and Diamond members of the VIP Program with urgent account security matters

If you believe that bv789's processing of your data violates the LGPD after attempting to resolve the matter through our channels, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), pursuant to Art. 18, §1º of the LGPD. Information on how to contact the ANPD is available on the official Brazilian federal government portal.

Bv789 is committed to responding to any privacy-related request with transparency, respect, and within the legal timeframes. Protecting your data is a responsibility we take seriously — not just because the law requires it, but because we believe it is the right thing to do.